وظيفة قائد فريق مركز الاتصال في عمان
As Received ‏Vacancy: Contact Center Team Leader ‏We are looking for a professional Team Leader to join our Call Center team. ‏If you possess strong leadership skills and expertise in sales, quality, and operations, we want to hear from you! ‏Responsibilities: ‏- Lead the call center team to achieve sales targets ‏- Ensure high-quality customer experiences by monitoring performance and developing the team ‏- Efficiently manage the daily operations of the call center to meet operational goals ‏- Analyze team performance and propose improvements to achieve optimal results ‏- Provide regular reports on sales, quality, and operational performance to senior management ‏- Train and motivate the team to reach their full potential. ‏Requirements: ‏- Previous experience in leading a team in a call center environment (preferably in the restaurant industry) ‏- Strong knowledge of quality concepts and process improvement ‏- Ability to efficiently manage daily operational activities ‏- Excellent communication and leadership skills ‏- Ability to analyze data and make informed decisions ‏- Strategic thinking and problem-solving skills ‏If you meet the qualifications and are passionate about this role, please send your Resume to [email protected] ‏Please make sure to include “Contact Center Team Leader” in the subject line. ‏Join us and be part of our journey to success and excellence! تابع للوظائف على لمشاهدة جميع الوظائف الشاغرة على ثريدز اضغط شارك أصدقائك الخبر