وظيفة مسؤول أول في بغداد
We Are Hiring! Position: Senior Officer- Core Business App Location: Baghdad Workdays: 5 Worktime: Full Time Company: Iraq E-Gate for Financial Services (SWITCH) Job Summary This Job holder is responsible for Leading the technical support for critical e-payment business applications, driving resolution of complex issues, developing strategic operational solutions and mentoring team members, ensuring to ensure that these applications are performing optimally. Additionally, he/she is responsible for maintaining system integrity, managing application upgrades, providing technical support, and collaborating with various stakeholders to align business requirements with IT capabilities. Main Responsibilities and Duties • Oversee the management and maintenance of core business applications, ensuring high availability and performance. • Perform regular application health checks, system monitoring, and troubleshooting of performance or functional issues. • Resolve critical issues, ensuring minimal disruption to business operations and ensuring root cause analysis is conducted for recurring issues. • Prepare regular reports on application performance, incidents, and resolution metrics for the direct manager. • Develop and optimize Oracle SQL queries and scripts. • Design and implement Programming solutions for automation. • Collaborate with cross-functional teams to resolve system integration issues. • Conduct root cause analysis and provide recommendations. • Provide training and mentoring to junior officers and application support teams on the core business applications. [email protected] تابع للوظائف على لمشاهدة جميع الوظائف الشاغرة على ثريدز اضغط شارك الوظيفة