For a very well-known Medical Suppliers company, a full-time role for a Customer Service Specialist, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basis. nnResponsibilitiesnYour Responsibilities Will Include:nn•tManaging inbound and outbound customer leads in a professional manner. n•tAssisting customers with inquiries, requests, and concerns efficiently. n•tIdentifying & Analyze issues and delivering effective solutions to meet customer needs. n•tDelivering promotional offers for medical products via mobile, WhatsApp, email, and social media. n•tCommunicate effectively with potential and existing clients, ensuring a high level of customer satisfaction. nnQualificationsnWhat We're Looking For:n•tExcellent English level. n•tBachelor’s Degree in any field. n•tCustomer Service Representatives and Customer Support skills. n•tMinimum 3 year of experience. (Preferable medical suppliers companies)n•tFamiliarity with Salesforce or similar CRM tools is preferred. n•tStrong communication and interpersonal skills to build relationships with clients and colleagues. n•tAbility to work independently and as part of a team in a fast-paced environment. n•tExcellent in verbal and written communication in Arabic and English, with strong persuasion. skills. n•tAbility to analyze market trends and customer needs to identify opportunities for growth. n•tBasic experience in Microsoft Office & Social Media. n•tCairo residents (