Greet patients warmly and ensure a welcoming experience upon arrival. nIn charge of all incoming patients communication either on WhatsApp or Phone Calls or EmailnRegister new patients and assist them in completing all necessary forms and documentation accurately. nVerify and update patient information in the data system to maintain accurate records. nFollow up with patients after visit and encourage to book new appointments for needed carenClearly explain dental office procedures, policies, and expectations to patients. nSchedule patient appointments efficiently and in alignment with the office's calendar and protocols. nConfirm upcoming appointments and recalls following office procedures. nInform patients of their financial treatment plan options and answer related questions. nHandle difficult or upset patients professionally, providing solutions or escalating when necessary. nTake full responsibility for maintaining high levels of patient satisfaction. nEnsure the reception area is clean, organized, and professionally maintained at all times.