Job Description • Ensuring customers receive an outstanding customer experience, by meeting-and-greeting and answering product questions attentively on shop floor. • Assessing customer needs and recommending suitable products. • Persuading clients that a product or service will best satisfy their needs. • Build excellent customer relationships. • Maintain optimal stock levels by assisting in stock checks and ordering stock from main warehouse or the local market. • Calculating customer’s quotations. • Negotiating and closing sales by agreeing terms and conditions. • Offering after-sales support services. • Meeting regular monthly sales targets. • Recording and maintaining client contact data in our ERP system. • Solving customers problems. • Helping in the design of custom-made products. • Reporting to the department’s senior sales engineer. Location & Commitments • Permanent, full-time role based in Cairo. • 54 hours per week between 10 AM and 7 PM. • Occasional out-of-hours work may be necessary.