وظيفة مدير تطوير الأعمال لدى DHL Express في المغرب Business Development Manager About the job Main Responsibilities Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
Ensure that a high level of professional rapport is developed and maintained with all customers. Create relationships of value and substance.
Working with a consultative approach to create value by building solutions that position DHL as a partner.
Ensure that all stakeholders are engaged throughout the sales process.
Develop and implement a personal plan that incorporates initiatives for identifying and gaining new business to achieve the individual sales (volume and profitability) targets, working with the sales team to develop strategy to grow e-commerce business at a territory level.
Manage and develop a portfolio of prospects through building a strong opportunity pipeline to ensure that revenue targets are met
Establish customer agreements and ensure that pricing guidelines are always applied and profitability targets for customers are met. Ensure those customers’ prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place
Meet and exceed New Business Targets through acquisition of competitor held accounts
Update Daily Sales Call Report and. Ensure that all calls are entered and that the pipeline is updated
Attend various business community events as a brand ambassador & grow the profile of DHL within the communities members.
Develop and implement an approach to secure competitors and prospects business in the shortest time possible. Establish Prospects pipeline to support this approach and target them accordingly
Exploit all new opportunities from potential customers (provided by the lead qualifier as well as self generated sales leads) ensuring a maximum penetration of DHL within the desired market.
Promote DHL brand image and values through own appearance and behaviour so that it reflects DHL high standards and develops customers’ relationship Education / Experience / Qualification Requirements Excellent verbal communication skills and interpersonal style
Excellent personal presentation, grooming and hygiene
Excellent organisational skills, including ability to prioritize workload
Excellent industry knowledge of e-commerce industry.
Ability to effectively contribute as a team member as part of a busy team
Proven ability to work under pressure in a fast paced, time sensitive environment
Demonstrated ability to use initiative/judgment to solve job related issues
Good understanding of DHL Network
Strong problem solving capability
Desire to get the job done Passion to provide excellent Customer Service
Right first time philosophy
5 years experience in hard core sales
Excellent Selling Skills in a complex sale environment
Business/commercial acumen
Negotiation Skills
English and Mandarin fluent .
Experience in an enterprise selling environment at board level
Experience in a segmented service industry
Experience in the Air Express industry or freight forward industry
Understanding of Supply Chain Management
Strong ability to impact and influence
Good networking skills
Excellent interpersonal understanding
Strong achievement drive and initiative
Excellent communication skills
Market industry knowledge
University level, Business Degree
Responsibility for revenue generation either through developing existing customers or new acquisitions.
A portfolio should be built from the target market that should grow consistently year on year. تابع للوظائف على لمشاهدة جميع الوظائف الشاغرة على ثريدز اضغط شارك أصدقائك الخبر