وظيفة مدير حسابات كبير في شركة عرب ثيرابي في عمان، الأردن

We’re Hiring!
Looking for a Senior Account Manager
role? Join our team at Arab Therapy! Apply now and be part of something great.
About Us
Arab Therapy is a Platform that aims to provide Arabs all over the world with high-notch mental health services by providing high-quality psychotherapy in a convenient and easy way online, delivered by highly qualified psychotherapists, who are trained and supervised by Arab psychologists and consultants in Germany.
Job title
Senior Account Manager
Role Summery
We are looking for a qualified Senior Account Manager to join our team. You will supervise account representatives to ensure customer needs are met. You will also be responsible for creating new business by identifying profitable opportunities. If you’re customer-oriented with a ‘can do’ attitude٫ this position is for you. Our ideal candidate has a drive for achieving goals and maintaining a great customer experience. We also expect you to suggest forward-thinking ideas to promote our brand. Ultimately٫ you should be able to increase sales and build successful long-term client relationships.
Key Responsibilities:
· Lead end-to-end operational accounts
management, from onboarding and setup, through program implementation and technical execution, to accounting and payments.
· Assist the team in establishing impactful and successful partnerships and in developing and fostering beneficial relationships, collaborating internally and facing partners directly.
· As you develop in this role, you’d own and manage accounts and would be responsible for contributing to achieving the team’s performance goals.
· Continually seek ways to improve partner success and processes.
· Assist the team in ad-hoc special projects and special collaborations

Qualifications:
·4+ years of experience in Customer Success and/or Account Management, preferably in Health, Insurance, or NGOs
· Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business
·Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations
· A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables
·Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
·Bachelor’s Degree in appropriate field of study or equivalent work experience
·Strong analytical skills
·Working knowledge and experience with contracts and contract negotiations
·Working knowledge of computers and Microsoft office suite of services.
Location: Amman- Jordan






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