
Role mandate: Lead the takeover, stabilisation, and performance of two hotels in Makkah operated as TPO under an international brand framework. Full accountability for P&L, guest experience, compliance, peak-season readiness (HajjUmrahRamadan), and owner reporting. nnKey outcomesresponsibilitiesn Takeover & mobilisation (first 90–180 days): transition planning, systemsSOPs, staffing, vendor onboarding, service relaunch; ensure brand audit readiness once selected. n Operational excellence (cluster): Rooms + F&B (as applicable), housekeeping, engineering, security; drive service consistency in high-volume pilgrimage demand. n Peak season leadership: end-to-end readiness and crowdflow planning;ncontingency, crisis response, and coordination with relevant authorities as required. n Financial delivery: budgetforecast, productivity, cost ratios, procurement controls; strong internal controls and audit readiness. n Ownerbrand governance: disciplined reporting cadence, transparent performance commentary, risk escalation, and capex prioritisation. n People & culture: build a high-accountability service culture; training for brand standards, religious etiquette, and safety. nnIdeal candidaten Senior hotel GM with proven experience in MakkahMadinah or high-volumenreligious destination operations. n Strong background in takeoverturnaroundbrand transition, owner-facingngovernance, and financial control. n English & Arabic required

