Experienced IT System Administrator with overn5 yearsnof expertise in IT technical support and system management. Skilled in diagnosing and resolving complex technical issues, providing both L1 and L2 support, and ensuring the smooth operation and maintenance of IT infrastructure. Proficient in End User Computing (EUC) with a track record of delivering efficient solutions and enhancing system performance. Dedicated to optimizing IT environments and contributing to overall organizational success through effective problem-solving and proactive system management. [ ]