Job Vacancy – Customer Service Specialist (Medical Suppliers) – Mokattam, CaironnA well-known medical suppliers company is looking for a full-time Customer Service Specialist to join our team in Cairo. This role focuses on providing outstanding customer support, ensuring satisfaction, and enhancing the overall customer experience. nn Location: Mokattam – 6142 Al-Ahram StreetnNext to Central Mokattam 1 and Bilal Ibn Rabah MosquenOff Street 9, Mokattam, Caironn⏰ Working Hours: 8 hoursday – 1 day off per weekn Contact: [ ]#(01551575193)nn Responsibilities:nnManage inbound and outbound customer leads professionally. nnAssist customers with inquiries, requests, and concerns efficiently. nnIdentify and analyze issues, delivering effective solutions to meet customer needs. nnDeliver promotional offers for medical products via mobile, WhatsApp, email, and social media. nnCommunicate effectively with potential and existing clients to ensure high customer satisfaction. nn Qualifications:nnExcellent English language skills. nnBachelor’s degree in any field. nnMinimum 3 years of experience in Customer Service or Customer Support (preferably in medical suppliers companies). nnFamiliarity with Salesforce or similar CRM tools is a plus. nnStrong communication, persuasion, and interpersonal skills. nnAbility to work independently and in a team in a fast-paced environment. nnAbility to analyze market trends and customer needs to identify opportunities for growth. nnBasic experience in Microsoft Office & social media. nnFluent in verbal and written Arabic and English. nnMust be a Cairo resident (On-site work at Mokattam headquarters). nn Benefits:nnAttractive compensation package. nnFully paid training. nnNo overnight shifts. nnProfessional, collaborative environment that promotes continuous learning and development. nn #CustomerServiceSpecialist #CustomerSupport #MedicalSuppliers #MedicalDevices #HealthcareCustomerService #CRM #Salesforce #ClientCommunication #CustomerExperience #CairoJobs #Mokattam #ArabicEnglish #BilingualJobs #HealthcareSupport #CustomerCare