Location: Jumeirah Lakes Tower
Employment Type: Full-time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and have a strong command of English? Join our dynamic team as a Customer Service Representative and be part of an innovative company shaping the future of Digital Asset.

Key Responsibilities:

-Respond to customer inquiries via phone, email, and chat promptly and professionally.
-Resolve customer issues effectively, ensuring satisfaction and retention.
-Provide accurate information about products, services, and company policies.
-Maintain detailed records of customer interactions using our CRM system.
-Collaborate with internal teams to address customer concerns and improve service delivery.
-Stay updated on industry trends and company offerings to better assist customers.

Requirements:

-Excellent English skills, both written and verbal.
-A minimum of 3 years of experience in the call center or customer service industry.
-Strong interpersonal and problem-solving skills.
-Tech-savvy with the ability to quickly learn new tools and systems.
-Experience in crypto or blockchain technology is a strong advantage.
-Ability to work flexible hours, including evenings and weekends, if required.

What We Offer:

-Competitive salary and performance-based bonuses.
-Opportunities for career growth and professional development.
-A supportive and inclusive work environment.
-Exposure to cutting-edge technology and an innovative team.

If you're passionate about customer service and want to join a forward-thinking company, we’d love to hear from you!

To apply, please send your CV and a brief cover letter on Whatsapp +97152430 5498.

Let’s create exceptional customer experiences together!