Job Vacancy: Sales and administrative assistantnnLocation: Hidd, BahrainnJob Type: Full-Time nSalary: 180220 BHDnnCompany Overview:nAlzyme Consulting WLL is a consulting company providing a variety of services for clients including customer service and sales solutions. We are dedicated to enhancing customer experiences and driving sales through our comprehensive range of services, which include customer support, sales assistance, marketing, accounting, and WhatsApp messaging support. nnJob Description:nWe are seeking motivated and dynamic individuals to join our team as Customer Service and Sales Call Centre Representatives. In this role, you will play a crucial part in delivering exceptional service to our customers and contributing to our sales initiatives. nnKey Responsibilities:n1. tCustomer Service:notHandle inbound and outbound calls to assist customers with inquiries, issues, and requests. notProvide exceptional support via email and chat, ensuring timely responses. notResolve customer complaints and escalate issues as necessary. n2. tSales Support:notConduct outbound telemarketing to generate leads and engage potential customers. notManage the sales process, including product demonstrations and upselling opportunities. notCollaborate with the sales team to achieve monthly targets. n3. tMarketing Services:notAssist in the management of social media platforms and engage with customers online. notSupport email marketing campaigns and collect customer feedback. notHelp promote loyalty programs and special offers. n4. tWhatsApp Messaging Support:notEngage customers through WhatsApp, providing timely updates and assistance. notAddress frequently asked questions and troubleshoot common issues. n5. tAccounting Support:notAid in basic bookkeeping tasks and maintain accurate financial records. notAssist with invoicing and payment processing. n6. tQuality Assurance:notParticipate in training programs to enhance product knowledge and customer service skills. notContribute to quality monitoring by providing feedback on calls. nnQualifications:n•tExcellent verbal and written communication skills. n- HindiUrdu and English is requiredn•tPrevious experience in customer service or sales is an advantage. n•tProficient in Microsoft Office and CRM software. n•tAbility to work in a fast-paced environment and manage multiple tasks. n•tStrong problem-solving and interpersonal skills. nBenefits:n•tCompetitive salary and performance-based bonuses. n•tTraining and development opportunities. n•tSupportive team environment. nnHow to Apply:nnIf you are passionate about providing exceptional customer service and want to be part of a growing team, we would love to hear from you! Please send your resume and a cover letter to [redacted email address] with the subject line Customer Service and Sales Call Centre Representative Application. nnJoin us at Alzyme Consulting and help shape positive customer experiences while growing your career in a dynamic environment!