Customer-focused professional with over 8 years of experience in sales management, retail operations, and banking services. Proven track record in achieving sales targets, leading and training teams, and delivering excellent customer service. Strong background in trade services, client relationship management, and cross-functional coordination. Adaptable and driven, with the ability to manage store operations end-to-end, reduce stock losses, and ensure brand standards are consistently met. nCore Competenciesn- Retail Operations & Managementn- Sales Strategy & Target Achievementn- Customer Relationship Management n- Staff Supervision, Training & Developmentn- Trade Services & International Transactionsn- Stock Control & Loss PreventionnPS: Algerian nationality