وظيفة مسؤول علاقات العملاء لدى البنك التجاري في الدوحة Relationship Officer About the job Job Summary To handle assigned day-to-day tasks related to Premium Banking overall segment covering both internal (staff) and external (clients) on efficient and timely manner. This to include understanding client needs, providing tailored solutions, and facilitating communication between clients and the organization. Coordinating with internal teams to address client concerns and contribute to the development of long-term strategic relationships. Key Accountabilities Acting as central hub for all operational tasks for premium team (Sadara & PB)
Successful completion of end-to-end Operational tasks within agreed TAT
Managing Ongoing Customer Due Diligence/KYC process (preparation & system update)
Preparing and submitting all credit proposals through various channels to include CFR/CARE/LWF
Curating facility supporting documentations to include RORAC, MRA, CBR, OOT, Cashflow, IVF …etc.
Coordinating with stakeholders to update & close reported cases in Risk Control Pack
Maintain ZERO delinquent accounts by regular follow ups & recovery actions needed
Managing all assigned activities/projects in compliance with SOPs, Zero reworks & errors
Ensure that all reports are prepared & submitted accurately to include YLS, Portfolio Management, Leads …etc
Handling deliverables & custody of security items (to include cards, cheque book & PDCs) in compliance to SOP & within designated retention period
Handling all UAT (user acceptance testing) end to end testing for the required projects
Clearing and monitoring raised Anti-Money Lundry/OMNI cases
Contribute to the identification of opportunities for continuous improvement in systems, processes and implementing best practices geared to enhancement of production and making overall improvements Other Accountabilities Key Interactions Competencies Integrity/Ethics
Interpersonal Skills
Planning
Quality
Risk Management Skills Arabic speaking preferred
Communications
Interpersonal Skills
Negotiations
Numerical skills Education Bachelor degree or equivalent تابع للوظائف على لمشاهدة جميع الوظائف الشاغرة على ثريدز اضغط شارك أصدقائك الخبر